Goldman Sachs Careers – Goldman Sachs jobs Vacancies 2021

Goldman Sachs Careers 2021- Goldman Sachs Jobs in United Kingdom 2021. Find here Latest United Kingdom Jobs in Goldman Sachs. Goldman Sachs United Kingdom Jobs Vacancies 2021. Government Jobs in UK. United Kingdom Government Jobs Opportunity in United Kingdom. Upcoming Federal Government Jobs.

Jobs seekers who are looking for Goldman Sachs Jobs in United Kingdom can get here latest United Kingdom Job Opening through Goldman Sachs Careers Sites. We are updating this page for latest Goldman Sachs Jobs in United Kingdom. You can see below current Goldman Sachs United Kingdom Jobs 2021 with all required eligibility.


Goldman Sachs Careers 2021- Goldman Sachs Jobs in United Kingdom

latest United Kingdom Job Opening through Goldman Sachs Careers:- Goldman Sachs United Kingdom currently published a job notification on  Goldman Sachs United Kingdom Jobs site. Candidates who are eligible for Goldman Sachs Jobs 2021. They can fill their online application the Customer Support Operations Manager jobs available now. Candidates who are required can apply for this Customer Support Operations Manager jobs in United Kingdom.

For more details about Goldman Sachs United Kingdom Jobs 2021 you can check below. Candidates should advised that they should check official notification before applying. This information taken from official site of Goldman Sachs. We are not responsible for any error or mistake.

Goldman Sachs United Kingdom Jobs Opening 2021 Summary

Name of Recruiter Goldman Sachs
Name of Job Position Customer Support Operations Manager
Job Location London
Jobs Type Fresher Jobs in United Kingdom
Application Deadline Not Applicable
Salary £112237.00 Per Year

Job Description

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

Consumer
The firm’s Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.

RESPONSIBILITIES AND QUALIFICATIONS:

YOUR IMPACT
Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retail customers? We’re looking for a customer service professional to lead our customer support team who wants to use their skills and ideas to create and lead new processes and teams.

OUR IMPACT

Our team of critical thinkers partners with groups in all areas of the firm to lead teams, manage processes and improve digital tools. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, team members play a vital role in upholding the three customer support principles of Customer Focus, Process Innovation and Risk Management.

Job Summary & Responsibilities
  • Responsible for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives
  • Work with the wider management team in hiring and developing staff and supporting a highly functioning team environment
  • Manage and support Savings, ISA and Investment queries
  • Oversight of agents managing simplified Investment services to achieve performance goals and maintain agent satisfaction by providing leadership, communication, coaching and professional development to direct reports and their teams
  • Ensure a timely and high quality resolution of customer enquiries and acts as an escalation point of contact, directly interacting with customers, reviewing complaints and making judgment calls on difficult customer situations, escalations and fraud cases
  • Manage the end-to-end resolution of savings transfers and general payments, within given timescales
  • Works closely with legal and compliance teams, cross functional partners to ensure collaboration and process efficiencies are maintained
  • Responsible for completing monthly, weekly and ad-hoc reporting as required by the business
  • Recommends changes to improve processes and enhance customer experience, using agent and customer feedback
  • Drives improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy
  • Identifies technological enhancements and assist in the development of the tech requirements impacting Operations processes within the business
  • Prioritizes work assignments from multiple channels as a resource allocator
  • Employs principles and techniques as defined in the quality audit criteria, and develops and implements quality assurance standards, processes and controls
  • Responsible for conducting internal quality audits/monitors of team and assists contact center teams with development and implementation of appropriate corrective action plans, training tips and team communication to improve overall quality results,
  • Conducts/participates in calibration session to ensure proper scoring across team members
  • Owns and controls risk for Operational processes and assists management team in driving positive operational improvements

Skills
  • Self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment
  • Proven ability to lead by example, with a positive attitude
  • Excellent communication and interpersonal skills
  • Good analytical and problem-solving skills
  • Proven delivery of excellent customer experience and advocacy
  • Strong customer focus
  • Ability to lead teams and drive performance standards
  • Good leadership skills and the ability to motivate and develop staff
  • A desire to help others work towards targets and develop their skills
  • Ability to set, meet and exceed targets
  • Ability to manage change

Basic Qualifications
  • Minimum of 3 years of customer service experience
  • In depth product knowledge across Banking and Investments within consumer banking
  • Understanding of BACs, Payments and Savings Transfer Services

Preferred Qualifications
  • 2 years’ experience working in Operations on Investments and/or Personal Pensions

ABOUT GOLDMAN SACHS:

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We’re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2021. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Goldman Sachs Careers 2021- Goldman Sachs Jobs in United Kingdom

latest United Kingdom Job Opening through Goldman Sachs Careers:- Goldman Sachs United Kingdom currently published a job notification on  Goldman Sachs United Kingdom Jobs site. Candidates who are eligible for Goldman Sachs Jobs 2021. They can fill their online application the Software Engineer jobs available now. Candidates who are required can apply for this Software Engineer jobs in United Kingdom.

For more details about Goldman Sachs United Kingdom Jobs 2021 you can check below. Candidates should advised that they should check official notification before applying. This information taken from official site of Goldman Sachs. We are not responsible for any error or mistake.

Goldman Sachs United Kingdom Jobs Opening 2021 Summary

Name of Recruiter Goldman Sachs
Name of Job Position Software Engineer
Job Location London
Jobs Type Fresher Jobs in United Kingdom
Application Deadline Not Applicable
Salary £44,663 – £91,773 Per Year

Job Description

The Marquee team at Goldman Sachs delivers digital products and services to our institutional clients. We design and build highly-scalable solutions allowing access to Goldman Sachs’ content, data, analytics, risk and execution services. These solutions transform client experiences while generating new revenue streams and business models. Our strategic initiatives disrupt the status-quo by innovating new businesses that unlock the power of Goldman Sachs for our clients.

Our team of engineers, designers, product managers and salespeople collaborate to drive progress within digital finance. We surround ourselves with big thinkers who thrive on tackling fresh challenges and uniting around a common vision. We move fast, embrace change and welcome fresh perspectives. Help us build the future of finance while positioned at the center of global markets.

As a Full Stack Engineer you will be expected to deliver Goldman Sachs’ research, data and pricing to clients using Marquee’s APIs and quant libraries. Determining client requirements will require interaction with clients of Goldman Sachs, in addition to traders, sales people and fellow strategists across all lines of business and cross asset class. Delivering best-in-class solutions will necessitate leveraging your strengths in software engineering and knowledge of valuation and risk management, across all asset classes.

Goldman Sachs Jobs RESPONSIBILITIES AND QUALIFICATIONS

Goldman Sachs Jobs Responsibilities

  • Design and implement scalable APIs for data and risk calculation, modification and storage
  • Expression of market data in various coordinate systems and mappings between them
  • Work in a fast-paced environment as a self-starter
  • Strive for personal and collaborative excellence in everything you do
  • Collaborate efficiently within a diverse global team spanning multiple continents
  • Build consensus across teams; think and implement stable and scalable designs to support the Firm’s focus on system convergence and externalization
  • Client focus: think of APIs as a service and provide internal and external users with outstanding SLAs

Goldman Sachs Jobs Basic Qualifications

  • Bachelor’s Degree in a relevant field: Computer Science, Mathematics, Physics, Engineering
  • Knowledge about popular design patterns and algorithms
  • Excellent programming skills in a major programming language
  • Experience designing scalable and reliable systems, with a focus on APIs / modularity
  • Efficient and effective communication skills

Goldman Sachs Jobs Preferred Qualifications

  • Commercial awareness
  • Knowledge of financial markets, particularly from a quantitative viewpoint
  • Ability to support a trading desk or external clients under significant time pressure
  • Knowledge of ElasticSearch / NoSQL databases (certain roles)
  • Experience working with large-scale low-latency distributed systems (certain roles)
  • Experience architecting, designing, and developing applications on a Public Cloud Service e.g. AWS (certain roles)

Goldman Sachs Jobs ABOUT GOLDMAN SACHS

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We’re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© The Goldman Sachs Group, Inc., 2020. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

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