Africa Personnel Services Customer Services Representative Vacancies – Africa Personnel Services Customer Services Representative jobs Vacancies 2022

Africa Personnel Services Customer Services Representative Vacancies 2022- Africa Personnel Services Customer Services Representative Jobs in Namibia 2022. Find here Latest Namibia Jobs in Africa Personnel Services Customer Services Representative. Africa Personnel Services Customer Services Representative Namibia Jobs Vacancies 2022. Government Jobs in Namibia. Namibia Government Jobs Opportunity in Namibia. Upcoming Federal Government Jobs.

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Africa Personnel Services Customer Services Representative Vacancies 2022- Africa Personnel Services Customer Services Representative Jobs in Namibia

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Africa Personnel Services Customer Services Representative Namibia Jobs Opening 2022 Summary

Name of Recruiter Africa Personnel Services Customer Services Representative
Name of Job Position Customer Services Representative
Job Location Windhoek
Jobs Type Fresher Jobs in Namibia
Application Deadline Not Applicable
Salary NAD 12,000 Per month
Last Date 15 July 2022

Job Description….

Job Specifications:

  • Inbound and outbound customer service tasks: answering incoming calls and written messages in email and chat in languages( English and Other) in a timely manner
  • Help with any additional administrative tasks on the campaign
  • Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management
  • Ensure the Service Desk meets all SLA compliance requirements to the business by exercising an ownership mentality toward customer needs, showing respect and consideration to all team members and contributing improvements where possible
  • Being on time and available for given shifts
  • Participation on all required training
  • Substitution of other agents if needed
  • Giving immediate feedback in case of any difficulties or issues with the used program

Languages: Danish, Dutch, Finish, Norwegian, Swedish German and Polish

Job Requirements:

  • Native level fluency in Danish, Dutch, Finish, Norwegian, Swedish, German and Polish languages: Verbal & Written skills essential (Advanced level may be considered)
  • You will be required to take our tests to verify your language skills.
  • 1 year experience in call/service centre in a similar role
  • Excellent written and spoken communication skills
  • Proficiency in Microsoft Office Suite and Online applications
  • Good organization and problem-solving skills

Work Environment Requirements:

  • Quiet workplace (tasks are delivered from the comfort of the customer support agent’s home)
  • USB Headset (separate microphone and loudspeakers are not good enough to manage calls)
  • Own Computer or Laptop
  • Broadband internet connection (mobile internet is not good enough to manage calls)

PLEASE TAKE NOTE:

  • A valid Code of Conduct will be required further in the process.
  • This is a permanent and full time position.
  • Training will be provided.
  • Home Based – so a WIFI connection will be essential

PLEASE SPECIFY WHICH LANGUAGE YOU ARE APPLYING FOR.

Please submit your curriculum vitae and certified copies of qualifications with a cover letter clearly indicating the position you are applying for to e-mail:

Email: [email protected]

Closing Date: 15 July 2022

Apply Now

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